1. Price – We picked price first because many people look at this as the main reason for choosing a company. The old saying “You get what you pay for” is certainly a true statement. When choosing the company you would like don’t just go for the lowest bidder. You may say to yourself it’s just window cleaning there is no difference. Comparing apples to apples you will probably find quite a few differences in the service. Do they have insurance? Do they have Workers Compensation? Do they wipe the sills? Do they clean the screens? Do they offer a satisfaction Guarantee? Many fly by night companies come and go. If they don’t care about the future of their company, and their own quality of life by charging less, then how would they treat you when something goes wrong?

2. Do they guarantee their work? One of the main factors people worry about is getting stuck paying for a service they are not happy with. It’s assuring to know that a company will stand by their work without charging you until you are satisfied with the job. A good company will gladly transfer that risk from YOU the customer to themselves the COMPANY.

3. How do they answer the phone? I remember one time calling for a hvac service for my home. After a few rings and unfriendly voice answered the phone… hvac c0mpany: “HELLO???” (said with annoyed voice) Me: “ummmmmmm yeeeeeh is this so and so hvac?” hvac: “yeh what’s up”. Me: “sorry I think I got the wrong number”. I cringe when a company answers like that, it literally gets me worried. If thats how they answer the phone imagine how their service goes!